The ability to get a prescription online in Canada has transformed how patients access healthcare. From renewing medications to obtaining new prescriptions after a telehealth consultation, Canadians now have secure, regulated options for virtual medical care.
This guide explains how online prescriptions work, which services are legitimate, what conditions can be treated remotely, and how local family doctors in Calgary, including Dr. Helen Dion, integrate telemedicine safely into everyday family practice.
1. What Is an Online Prescription?
An online prescription is a medication order issued by a licensed Canadian physician or nurse practitioner after a telehealth assessment.
These prescriptions carry the same legal status as those written during in-person visits — provided they are generated through an approved digital platform or verified clinic.
You can receive, fill, and renew prescriptions online for many common conditions, from infections to chronic diseases, without needing to visit a clinic in person.
2. How to Get a Prescription Online in Canada
| Step | Action | Details |
|---|---|---|
| 1 | Choose a licensed telehealth platform | Examples: Maple, TELUS Health MyCare, Tia Health, or MD Connected |
| 2 | Create an account and verify ID | Photo ID and provincial health card required |
| 3 | Complete an online consultation | Text or video chat with a Canadian-licensed doctor |
| 4 | Receive your prescription | Sent digitally to a local or online pharmacy |
| 5 | Pick up or arrange delivery | Most pharmacies deliver within 24–48 hours |
Important: Prescriptions must always be based on a legitimate medical evaluation. Avoid unlicensed websites that sell medications without a doctor’s consultation.
3. When You Can (and Can’t) Get Prescriptions Online
Online doctors can safely prescribe medication for many conditions, but not all prescriptions are eligible for telehealth issuance.
✅ Commonly Prescribed Online
Birth control and hormone therapy
Antidepressants and anti-anxiety medications (for stable patients)
Antibiotics for urinary or skin infections
Asthma inhalers and allergy medication
Blood pressure and cholesterol refills
Sleep aids (short-term use)
Thyroid medication
🚫 Typically Not Prescribed Online
Controlled substances (e.g., narcotics, opioids, ADHD stimulants like Vyvanse or Adderall)
New psychiatric medications for complex cases
Drugs requiring physical exam or lab monitoring
For these cases, physicians usually require in-person evaluation or specialist referral.
4. Online Prescription Platforms in Canada
| Platform | Type | Notes |
|---|---|---|
| Maple | National telehealth service | 24/7 access to doctors; online prescriptions sent to any pharmacy |
| Tia Health | Appointment-based | Covered in some provinces; video or phone consults |
| TELUS Health MyCare | App-based virtual clinic | Offers both family doctors and therapists |
| MD Connected | Ontario-based, licensed nationally | Offers online prescriptions and medical notes |
| Felix Health | Subscription model | Focuses on sexual health, sleep, and mental health medication |
| WalkIn.ca | Canadian telemedicine + local walk-in option | Integrated with physical clinics |
5. Filling Your Prescription – Local and Online Pharmacies
Once your doctor issues an online prescription, it can be sent electronically to:
Local pharmacies (Shoppers Drug Mart, Rexall, London Drugs, Save-On-Foods)
Online pharmacies offering home delivery
Integrated telehealth partners that dispense directly
Most major pharmacy chains in Canada support digital prescriptions, allowing same-day pickup or delivery within Calgary and surrounding areas.
6. Costs and Insurance Coverage
Consultation fees vary depending on the platform:
| Service | Typical Cost | Coverage |
|---|---|---|
| Maple | $49–$99 per visit | May be reimbursed by private insurance |
| TELUS Health MyCare | Often free in Alberta | Covered under AHS contract for family doctors |
| Tia Health | $0–$80 per visit | Some provinces bill through public insurance |
| Felix | $20–$65/month | Subscription model |
Alberta residents can also access publicly funded telehealth appointments through participating family physicians — such as those offered by Pinnacle Medical Centres – Trinity Hills.
7. Legality and Regulation
Only Canadian-licensed physicians registered with their provincial regulatory colleges can issue prescriptions legally.
In Alberta, this falls under the College of Physicians and Surgeons of Alberta (CPSA).
Doctors like Dr. Helen Dion, who practise both in-clinic and through virtual appointments, must meet the same standards of patient verification, record-keeping, and confidentiality online as they do in person.
8. How to Get a Prescription for Vyvanse or Other Controlled Medications
ADHD medications such as Vyvanse are classified as controlled substances under the Controlled Drugs and Substances Act.
You cannot legally obtain them entirely online without an in-person evaluation.
Typically, the process is:
Initial consultation with a family doctor or psychiatrist (in person).
Prescription and monitoring plan documented in medical records.
Ongoing refills may occur through telehealth only if authorized by your primary provider.
Patients seeking ADHD management in Calgary should speak with their family physician or local clinic for proper assessment and continuity of care.
9. Advantages of Online Prescriptions
Convenience: No need to travel or wait in-person.
Accessibility: Evening and weekend appointments available.
Continuity: Secure transfer of prescription history between online and local clinics.
Safety: Regulated digital records through Canadian servers.
Integration: Family doctors can review and renew prescriptions virtually when appropriate.
10. When to See a Doctor In Person
While virtual medicine is safe for many conditions, in-person assessment remains essential for:
New, undiagnosed symptoms
Physical examinations (chest pain, abdominal pain, skin lesions)
Pregnancy and prenatal care
Blood tests, imaging, or diagnostic work-ups
Mental-health crises requiring close follow-up
For these, contact your family physician or an integrated care provider such as Dr. Helen Dion at Pinnacle Medical Trinity Hills.
11. How Family Doctors Use Online Prescriptions
Many Calgary physicians now combine traditional visits with telemedicine follow-ups.
At Pinnacle Medical Centres – Trinity Hills, Dr. Helen Dion provides both in-office and virtual appointments for ongoing care, medication renewals, and mental-health support.
This hybrid model helps patients maintain continuous care — particularly for chronic conditions, women’s wellness, and preventive health — without sacrificing safety or quality.
12. Frequently Asked Questions
Can I get antibiotics online in Canada?
Yes, if your symptoms can be safely assessed by a licensed physician via telehealth. The prescription will be sent to a pharmacy of your choice.
Is it legal to buy prescription drugs online?
Only from pharmacies and telehealth services regulated by Health Canada and provincial colleges. Avoid foreign or unlicensed websites.
Can I get a prescription refill online?
Yes — most telehealth platforms and family clinics now offer secure renewal for stable patients.
Are online prescriptions covered by Alberta Health?
Some are, if issued by physicians billing through AHS or associated clinics. Private platforms may charge separate consultation fees.
13. Summary – Safe Online Prescriptions in Canada
Online prescriptions offer a fast, regulated way to receive care from home — but only when done through licensed Canadian doctors.
Telehealth is best used for routine medication renewals, minor conditions, and follow-ups, while complex issues still require in-person care.
Patients in Calgary can access both virtual and clinic-based services through trusted family physicians like Dr. Helen Dion, who integrates compassionate, evidence-based medicine with modern telehealth tools.
This article provides general information only. Always consult a licensed healthcare professional before starting or changing any medication.
Frequently Asked Questions (FAQ)
What is family medicine?
A primary-care specialty that provides lifelong comprehensive care for individuals and families.
How is family practice different from general practice?
Family medicine is a certified specialty emphasizing continuity and prevention; general practice is a broader term for similar care.
Do family doctors in Calgary accept new patients?
Yes — availability varies. Check Alberta Health Services’ “Find a Doctor” database for updates.
Can family physicians handle mental-health concerns?
Yes. Family doctors can assess, treat, and refer for mental-health issues such as anxiety, depression, and stress.



