Overview — Know Where to Go in a Calgary Medical Emergency
When a health emergency strikes, every minute matters.
Calgary has several emergency departments and urgent-care centres serving hundreds of patients daily.
However, ER wait times can range from minutes to several hours depending on case severity, location, and time of day.
This guide explains:
✅ How emergency wait times are calculated
✅ Where to check live wait-time updates
✅ Which Calgary hospitals have the longest and shortest queues
✅ When it’s better to see a walk-in or family doctor such as Dr Helen Dion
✅ What to do in a life-threatening emergency
Live Calgary Emergency Wait-Time Sources
Always use official Alberta Health Services (AHS) data:
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AHS Current Wait Times Dashboard – province-wide listing of ER & urgent-care waits
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EDWaitTimes.ca – mobile-friendly unofficial aggregator
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Hospital-specific AHS pages:
Times update roughly every 15 minutes and represent median time from triage to first physician contact.
Average ER Wait Times in Calgary (2025 Estimates)
| Hospital | Location | Typical Wait (Non-critical) | Key Services |
|---|---|---|---|
| Foothills Medical Centre | NW Calgary (1403 29 St NW) | 3–7 hours | Major trauma, neurosurgery, stroke unit |
| Rockyview General Hospital | SW Calgary (Heritage Dr) | 2–5 hours | Emergency care, maternity, urology |
| South Health Campus | SE Calgary (Seton Blvd SE) | 2–4 hours | ER, pediatrics, women’s health, mental-health supports |
| Peter Lougheed Centre | NE Calgary (36 St NE) | 3–6 hours | ER, cardiac care, surgery unit |
| Airdrie Community Health Centre | Airdrie AB | 1–3 hours | 24-hour urgent care (not full ER) |
(Source: AHS public dashboard, averaged early 2025)
Understanding Triage and Wait Times
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Level 1 – Resuscitation: Immediate (heart attack, stroke, major trauma)
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Level 2 – Emergent: Seen within 15 minutes
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Level 3 – Urgent: 30–60 minutes
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Level 4 – Less urgent: 1–2 hours
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Level 5 – Non-urgent: 2–6 hours or longer
Why the wait feels long
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Surges in flu/RSV/COVID cases
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Staffing or bed availability
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Time of day (6 p.m.–midnight busiest)
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Diagnostic tests slowing flow
When to Visit an Emergency Department
Go directly to the nearest ER or dial 911 if you have:
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Chest pain or shortness of breath
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Stroke symptoms (face droop, arm weakness, speech trouble)
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Major trauma or bleeding
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Loss of consciousness
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Severe abdominal pain or vomiting blood
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Sudden confusion or seizure
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Severe allergic reaction (anaphylaxis)
For everything else — minor injuries, infections, routine prescriptions — a family doctor or urgent care clinic may treat you faster and at no cost.
Urgent-Care Centres (Shorter Waits)
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Airdrie Community Health Centre – 24 h urgent care
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South Calgary Health Centre (31 Sunpark Pl SE) – walk-in and after-hours
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Sheldon M. Chumir Urgent Care Centre – Downtown, 8 a.m.–10 p.m.
Average wait times: 30 min – 3 h depending on acuity.
Family-Doctor and Walk-In Alternatives — Skip the ER When Safe
For non-emergency issues, seeing a family physician first prevents crowding and ensures follow-up.
Dr Helen Dion – Family Doctor (Calgary SW)
Clinic: Pinnacle Medical Centres – Trinity Hills
Address: 909 Na’a Dr SW | 📞 (587) 864-6149 | DrHelenDion.ca
Common same-day visits:
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Minor cuts, sprains, and burns
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Fever and cough in children
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Urinary tract infection or abdominal pain
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Migraine, rash, skin infection
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Mental-health check-ins & referrals
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Routine follow-ups after ER discharge
Appointments are fully covered by Alberta Health, and the clinic offers same-day or next-day slots for urgent non-critical needs.
“When in doubt, call your family doctor before the ER — you may be seen sooner and avoid hours of waiting.” – Dr Helen Dion
How to Check Current Wait Times in Real Time
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Select ‘Emergency Department’ and choose your city
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Compare hospitals (Foothills, Rockyview, South Health Campus, PLC)
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Check update timestamp (top right corner)
If times exceed 3 hours for Level 4-5 issues, consider urgent care or family practice.
Emergency Wait Times by Hospital
Foothills Medical Centre (NW Calgary)
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1403 29 St NW | Major trauma & cardiac centre
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Average wait: 3–7 h (non-critical)
Rockyview General Hospital (SW Calgary)
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7007 14 St SW | Urology & maternity services
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Average wait: 2–5 h
South Health Campus (SE Calgary)
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4448 Front St SE | Modern ER, pediatrics, mental health
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Average wait: 2–4 h
Peter Lougheed Centre (NE Calgary)
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3500 26 Ave NE | Cardiac & surgery care
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Average wait: 3–6 h
Neighbouring Communities
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Airdrie Hospital Wait Time: ≈ 90 min (non-critical)
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Fort Saskatchewan Community Hospital: ≈ 1–2 h
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Stollery Children’s Hospital (Edmonton): specialized pediatrics
Tips to Reduce Your Own ER Wait
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Bring your Alberta Health Care card and ID
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Describe symptoms clearly to triage
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Avoid eating/drinking before tests unless told otherwise
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Keep a list of medications & allergies
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Carry phone charger & water
When ER Waits Are Long — Call Health Link 811
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Nurses can advise whether to go to ER or see a doctor
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Available 24 hours for symptom triage
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Can connect you to after-hours clinics and walk-ins
Summary — Know Before You Go
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Calgary ER wait times change hourly; check AHS updates before you head out
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Use urgent care or family doctors for non-critical problems
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In life-threatening emergencies → call 911
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For continuity of care and faster access, see Dr Helen Dion at Pinnacle Trinity Hills — covered by Alberta Health
Frequently Asked Questions (FAQ)
What is family medicine?
A primary-care specialty that provides lifelong comprehensive care for individuals and families.
How is family practice different from general practice?
Family medicine is a certified specialty emphasizing continuity and prevention; general practice is a broader term for similar care.
Do family doctors in Calgary accept new patients?
Yes — availability varies. Check Alberta Health Services’ “Find a Doctor” database for updates.
Can family physicians handle mental-health concerns?
Yes. Family doctors can assess, treat, and refer for mental-health issues such as anxiety, depression, and stress.