Emergency Room Wait Times in Calgary (Updated 2025)

Overview — Know Where to Go in a Calgary Medical Emergency

When a health emergency strikes, every minute matters.
Calgary has several emergency departments and urgent-care centres serving hundreds of patients daily.
However, ER wait times can range from minutes to several hours depending on case severity, location, and time of day.

This guide explains:
✅ How emergency wait times are calculated
✅ Where to check live wait-time updates
✅ Which Calgary hospitals have the longest and shortest queues
✅ When it’s better to see a walk-in or family doctor such as Dr Helen Dion
✅ What to do in a life-threatening emergency


Live Calgary Emergency Wait-Time Sources

Always use official Alberta Health Services (AHS) data:

Times update roughly every 15 minutes and represent median time from triage to first physician contact.


Average ER Wait Times in Calgary (2025 Estimates)

Hospital Location Typical Wait (Non-critical) Key Services
Foothills Medical Centre NW Calgary (1403 29 St NW) 3–7 hours Major trauma, neurosurgery, stroke unit
Rockyview General Hospital SW Calgary (Heritage Dr) 2–5 hours Emergency care, maternity, urology
South Health Campus SE Calgary (Seton Blvd SE) 2–4 hours ER, pediatrics, women’s health, mental-health supports
Peter Lougheed Centre NE Calgary (36 St NE) 3–6 hours ER, cardiac care, surgery unit
Airdrie Community Health Centre Airdrie AB 1–3 hours 24-hour urgent care (not full ER)

(Source: AHS public dashboard, averaged early 2025)


Understanding Triage and Wait Times

  • Level 1 – Resuscitation: Immediate (heart attack, stroke, major trauma)

  • Level 2 – Emergent: Seen within 15 minutes

  • Level 3 – Urgent: 30–60 minutes

  • Level 4 – Less urgent: 1–2 hours

  • Level 5 – Non-urgent: 2–6 hours or longer

Why the wait feels long

  • Surges in flu/RSV/COVID cases

  • Staffing or bed availability

  • Time of day (6 p.m.–midnight busiest)

  • Diagnostic tests slowing flow


When to Visit an Emergency Department

Go directly to the nearest ER or dial 911 if you have:

  • Chest pain or shortness of breath

  • Stroke symptoms (face droop, arm weakness, speech trouble)

  • Major trauma or bleeding

  • Loss of consciousness

  • Severe abdominal pain or vomiting blood

  • Sudden confusion or seizure

  • Severe allergic reaction (anaphylaxis)

For everything else — minor injuries, infections, routine prescriptions — a family doctor or urgent care clinic may treat you faster and at no cost.


Urgent-Care Centres (Shorter Waits)

  • Airdrie Community Health Centre – 24 h urgent care

  • South Calgary Health Centre (31 Sunpark Pl SE) – walk-in and after-hours

  • Sheldon M. Chumir Urgent Care Centre – Downtown, 8 a.m.–10 p.m.

Average wait times: 30 min – 3 h depending on acuity.


Family-Doctor and Walk-In Alternatives — Skip the ER When Safe

For non-emergency issues, seeing a family physician first prevents crowding and ensures follow-up.

Dr Helen Dion – Family Doctor (Calgary SW)

Clinic: Pinnacle Medical Centres – Trinity Hills
Address: 909 Na’a Dr SW | 📞 (587) 864-6149 | DrHelenDion.ca

Common same-day visits:

  • Minor cuts, sprains, and burns

  • Fever and cough in children

  • Urinary tract infection or abdominal pain

  • Migraine, rash, skin infection

  • Mental-health check-ins & referrals

  • Routine follow-ups after ER discharge

Appointments are fully covered by Alberta Health, and the clinic offers same-day or next-day slots for urgent non-critical needs.

“When in doubt, call your family doctor before the ER — you may be seen sooner and avoid hours of waiting.” – Dr Helen Dion


How to Check Current Wait Times in Real Time

  1. Visit albertahealthservices.ca/waittimes

  2. Select ‘Emergency Department’ and choose your city

  3. Compare hospitals (Foothills, Rockyview, South Health Campus, PLC)

  4. Check update timestamp (top right corner)

If times exceed 3 hours for Level 4-5 issues, consider urgent care or family practice.


Emergency Wait Times by Hospital

Foothills Medical Centre (NW Calgary)

Rockyview General Hospital (SW Calgary)

South Health Campus (SE Calgary)

Peter Lougheed Centre (NE Calgary)

  • 3500 26 Ave NE | Cardiac & surgery care

  • Average wait: 3–6 h


Neighbouring Communities

  • Airdrie Hospital Wait Time: ≈ 90 min (non-critical)

  • Fort Saskatchewan Community Hospital: ≈ 1–2 h

  • Stollery Children’s Hospital (Edmonton): specialized pediatrics


Tips to Reduce Your Own ER Wait

  • Bring your Alberta Health Care card and ID

  • Describe symptoms clearly to triage

  • Avoid eating/drinking before tests unless told otherwise

  • Keep a list of medications & allergies

  • Carry phone charger & water


When ER Waits Are Long — Call Health Link 811

  • Nurses can advise whether to go to ER or see a doctor

  • Available 24 hours for symptom triage

  • Can connect you to after-hours clinics and walk-ins


Summary — Know Before You Go

  • Calgary ER wait times change hourly; check AHS updates before you head out

  • Use urgent care or family doctors for non-critical problems

  • In life-threatening emergencies → call 911

  • For continuity of care and faster access, see Dr Helen Dion at Pinnacle Trinity Hills — covered by Alberta Health

Frequently Asked Questions (FAQ)

What is family medicine?

A primary-care specialty that provides lifelong comprehensive care for individuals and families.

Family medicine is a certified specialty emphasizing continuity and prevention; general practice is a broader term for similar care.

Yes — availability varies. Check Alberta Health Services’ “Find a Doctor” database for updates.

Yes. Family doctors can assess, treat, and refer for mental-health issues such as anxiety, depression, and stress.

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